Direct Pool Supplies

How much freight do I pay?

This is one of the most common questions that our customers ask us.

Freight - if applicable, will be calculated on your location and the weight of the products you have purchased.

Firstly all chlorinators and replacement cells have FREE delivery Australia wide.

The easiest way to find out the freight charge is to add your products to the shopping cart, then proceed and fill in your address details. (You DO NOT have to register to do this). Your complete order will then be displayed on the next page, along with the freight charge. You are not committed to the order at this stage. If no freight is mentioned it means free delivery. (Australian orders only) Certain items we don't export.

Sometimes if you live in a remote area & you ordered a larger or heavier item, we still may need to adjust the freight. If you fall into this category, you may want to contact us first. (Generally this would apply to northern WA & NT areas.)

If your happy with the order, you can then proceed to the next page and fill in your payment details.

For our overseas customers, the best way to order your products is to ask us to email you a proforma invoice. All the items will be listed, along with the shipping charge and payment options. To do this we will need your name, address & telephone number. The best way to return the proforma is to either fax it back to +61 2 4954 3099 or print it out, fill in your payment details, scan it back to your computer and email it to us.