• ABOUT US
    ABOUT US

    Direct Pool Supplies are specialist consultants, salespeople, technicians and suppliers of a wide range of Pool & Spa Equipment, Chemicals and Accessories. We offer Australia wide delivery of a comprehensive range of pool & spa products.

    We are located in Newcastle, Australia & have one of the largest pool and spa warehouses in the country. With over 40 years combined experience in the pool industry, you can always be assured of the correct advice and supply of the best quality equipment in the industry.

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  • RETURNS
    RETURNS

    Fast delivery Australia wide on this Product

    If the goods are defective or damaged upon receipt, please contact us immediately. A photo of damage would be appreciated. If you received your order, and you were sent the wrong products, please message us straight away. If you received the product and you do not want it, ordered incorrectly or have changed your mind about it, please contact us to discuss the options. We are generally more than happy to accept a return, no questions asked, however,,,, Returned products must be in their original packaging. You are required to prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. Please include a copy of the transaction. All you need to do is to write a short note explaining the reason for the return . Upon the return we'll do the refund.

    If there is any problem with this product please contact us before leaving any negative feed backso we may be able to fix any issues which may arise.

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  • DELIVERY
    DELIVERY

    DELIVERY PROCEDURE FOR DIRECT POOL SUPPLIES

    We use the Australia :Post eParcel service for most of our deliveries. All tracking details will be provided.

    For larger bulky items over 20kg and for chemicals (Dangerous Goods) we use Regional Road Express. If you need to chase up an order of this type, it is best to contact the courier company direct and quote the tracking number that we supplied

    Here is a typical day with parcels ready for dispatch with Australia Post...

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  • FEEDBACK

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© 2018 ABN: 77 069 817 769 - DIRECT POOL SUPPLIES

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