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Shop with Confidence

Shop with Confidence at Direct Pool Supplies: If for any reason you are not satisfied with a product, you are welcome to return it to us for a refund or exchange within 30 days of the purchase date. 

 

 

Quality Pool & Spa Equipment

All our products come from world leading manufacturers, so you can be assured of receiving the highest quality products at the best possible price.

Bulk Buying Power

Direct Pool Supplies have 3 huge warehouses for stock holdings. We buy in bulk so we can achieve the best possible pricing for our customers

Hassle Free Returns

We want to make it as easy as possible for our customers to return items they do not want, does not fit, or arrived damaged

Satisfaction Guarantee

If for any reason you are not satisfied with a product you purchased from us, you are welcome to return it for a refund or exchange within 30 days of the purchase date. The refund will be issued for the full amount paid for the product including the freight, if it was our fault. If you have changed your mind, we will happily refund or exchange for the full purchase price. We DO NOT charge a restocking fee.

 

Terms

·         Please contact us within 30 days of the date of purchase.

·         The product must be returned in good condition.

·         Products damaged because of incorrect use, negligence or misuse will not be accepted.

·         All components, accessories and original packaging must be returned.

·         A copy of the original receipt must be included with the return as well as a short note

·         Products can be returned to our address below using a pre-paid label we can supply.

 

If you have any questions about our return policy, please contact us on 1800 648 363 or via our Contact Us Page

Direct Pool Supplies
2/28 Pendlebury Road
Cardiff 2285


 

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Direct Pool Supplies

© 2017 Direct Pool Supplies
2/28 Pendlebury Road Cardiff 2285 ABN: 77 069 817 769 Ph: 02 4956 5694

 

  

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