Reliable Pool Filter Service and Maintenance Solutions

A professional pool filter service goes beyond a quick backwash. A typical visit includes checking the filter tank and multi-port valve for leaks or damage, inspecting and cleaning cartridges or media, checking pressure readings, and ensuring correct flow through the system. For sand or glass media filters, technicians may backwash, rinse and, when needed, replace worn media; for cartridge filters they’ll remove, clean or replace the cartridges. The goal is to restore good water flow, improve clarity and reduce how hard your chemicals have to work.

Pool filters work by pushing water from the pool, via the pump, through a filtering medium that traps dirt and fine particles before returning the clean water to the pool. In a cartridge filter, water passes through a pleated paper cartridge that catches debris. In a sand or glass media filter, water is forced through a bed of media; particles get trapped between the grains as the water moves through. D.E. (diatomaceous earth) filters use coated grids that can capture even finer particles, down to just a few microns. 

The three main types of pool filters are:

• Cartridge filters – easy to maintain, no backwashing, great for many residential pools. 
• Sand/media filters – robust, simple to operate and very popular in Australia. Many now use glass or other advanced media instead of sand.
• D.E. filters – offer the finest filtration, often used where very high water clarity is needed. 

Direct Pool Supplies services, repairs and replaces cartridge, sand and glass media filters, and can advise you on the best option for your pool and equipment setup. 

Day-to-day filter care depends on the type of filter you have, but generally includes:

• Regularly checking the pressure gauge and backwashing sand/media filters when the pressure rises
• Hosing off cartridge elements when they look dirty or the pressure climbs, and replacing them every few years as they wear 
• Keeping baskets clear and maintaining good pump run times so water is properly circulated through the filter
  
  

Even with good owner maintenance, a periodic professional service helps pick up issues early and keeps everything running efficiently.

There isn’t a one-price-fits-all answer. The cost to service a pool pump or filter depends on factors like your pool size, the type and age of the equipment, how accessible it is, whether parts or new media are needed, and your location. A simple check and clean will cost less than a full media change or a major repair. The best way to get an accurate figure is to request a tailored pool filter service quote for your postcode and equipment setup. 

As a general guide for Australian pools, most pumps (and therefore filters) should run around 8–10 hours per day in summer, and about 4–6 hours per day in winter. This can vary based on pool size, bather load, debris and equipment efficiency, so your technician may recommend a specific run time for your system to keep the water clear without wasting power. 

Pool filter services are available across much of Australia’s east coast. Direct Pool Supplies currently services Sydney (exclusions apply), Canberra, Newcastle, Taree, Forster, the Central Coast, Brisbane, the Gold Coast, Sunshine Coast and Cairns. You can use the postcode checker on the Pool Filter Services page to confirm availability in your area and organise a visit.

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